As an Analytics Solutions Manager within the Focused Analytics Solutions Team, you will lead the design, build, and delivery of actionable and end-to-end analytical solutions spanning the analytical spectrum. This role is a mix of consulting, project management, user-centric product and experience design, and leadership across the development and implementation lifecycle for the respective data/analytics-driven products.
Job Responsibilities:
- Lead teams of data scientists and analytics associates as the primary project lead or consult as the Design Thinking SME.
- Develop strategic, scalable solutions using design thinking practices and coach team members in user research, journey mapping, and service design.
- Guide project teams in synthesizing qualitative and quantitative analytical findings.
- Establish and manage relationships with internal clients and partners.
- Identify new project opportunities to expand our business pipeline.
- Recruit, develop, and retain talent by fostering an environment of open communication.
- Lead internal FAST initiatives to set the strategic direction of FAST.
Required Qualifications, Capabilities, and Skills:
- Excellent communication skills with an ability to convey complex information.
- 10+ years of industry experience in consulting, solution design, or business analytics roles.
- Experience with design thinking practices and product management principles.
- Consulting orientation with ability to influence and effectively lead cross-functional teams.
- Experience leading projects and coaching/mentoring early career talent.
- Self-starter with out-of-the-box problem-solving skills.
- Strong time management skills with ability to keep multiple projects on track.
Preferred Qualifications, Capabilities, and Skills:
- Experience at a consulting firm.
- Experience working as a design thinking practitioner
- Deep understanding of the financial services or retail banking industry.