Cisco Customer Success Manager 

France, Ile-de-France 

829237954

Travel required – up to 20%

You will work closely with a diverse range of Customer

Your Impact

realization and growth. You will be the primary point of contact for customers,guiding them through software adoption and enabling them to accomplish theirbusiness and technical goals. Your responsibilities will include

• Driving software utilisation and value realization, leading to customer renewals and business growth.

• ensure successful onboarding.

• Business Entities to identify use cases that drive value and business outcomes.

• Acting as a technology advocate, providing insights to Cisco’s product teams for development and improvements, and staying current with the latest Cisco technologies, competitive landscape, and industry trends.

• Offering mentorship to customers, ensuring they achieve their business and technical goals with Cisco technologies.

Minimum Qualifications

• Knowledge of a single technology architecture or CCIE/Industry equivalent certification
• Experience developing software adoption plans across technology portfolio
• Experience building technical and business stakeholder level relationships
• Experience leading cross-functional virtual teams in a matrix organization
• Experience with recurring revenue concepts, margin and attrition
• French language proficiency

skills and perspectives together to pursue our purpose of powering an inclusivefuture for all.

encouraged and supported at every stage. Our technology, tools, and culturepioneered hybrid work trends, allowing all to not only give their best,but betheir best.

Communities, to connect, foster belonging, learn to be informedallies, and make a difference. Dedicated paid time off to volunteer—80

reimagine their applications, secure their enterprise, transform theirand meet their sustainability goals is what we do best. Weensure that every step we take is a step towards a more inclusive futureall. Take