Capital One Business Manager - People Strategy & Analytics 

United States, Virginia, Arlington 

828711802

As a Business Analysis Manager you will apply your strategic and analytical skills to solve open-ended, complex questions about how we should attract, develop, and retain top talent. You will work closely with HR partners and senior executives to shape talent policy, automate real-time data and improve talent decision-making. Your day-to-day might involve:

• Using data to help executives set ambitious but achievable diversity goals

• Building models to predict attrition, and testing new retention strategies

• Designing new ways to understand and measure associate potential

• Developing analyses and tools to help Capital One source and hire the best talent

…and you will do it all in a collaborative environment that promotes continuous learning, rewards innovation, and prioritizes your development.

Specific responsibilities include, but are not limited to:

• Strategy consultation: Partner with our clients to identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions

• Design: Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights

• Experimentation: Partner with clients to design experiments to understand key drivers of associate behavior

• Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions

Successful Team Members Demonstrate Competencies In These Areas

• Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a mission-driven way

• Analytical thinking: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations

• Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes

• Partnership: Collaborate effectively with other team members and clients in HR

• Business communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)

• Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity