As a Cross Border Payments Business Manager - Senior Associate within the Commercial & Investment Bank, you will optimize business performance by driving key initiatives and conducting robust analytics. You will support senior product leaders, ensure transparency around business performance drivers, and manage end-to-end business activities. Your role involves identifying, escalating, and mitigating business risks, making it essential to our success.
Job Responsibilities:
- Collaborate with leads to drive strategic focus for the product in a fast-moving payments landscape.
 - Respond to executive ad-hoc requests related to project management and business analysis.
 - Manage agendas for Business Reviews, coordinating planning activities and meeting content.
 - Track and analyze trends in revenues, transactional activity, and deal pipeline.
 - Analyze financial performance and identify productivity initiatives.
 - Create high-quality presentations for Business Reviews, Town Halls, and strategic meetings.
 - Contribute to the revenue budgeting and forecasting process.
 - Organize complex information strategically, demonstrating expertise in Excel and PowerPoint.
 - Communicate effectively with business partners to drive project next steps.
 - Develop senior leadership presentation content highlighting growth opportunities.
 - Identify key business risks and drive resolution of mitigating controls.
 
Required Qualifications, Skills, and Capabilities:
- Bachelor’s degree in Business, Finance, Economics, or a related area.
 - Prior experience in Business Management or a COO role.
 - Proven experience delivering high-quality presentations and reporting.
 - Ability to manage large sets of data and articulate design decisions.
 - Advanced proficiency in MS Office tools (Excel, PowerPoint, Pivot Tables).
 - Self-motivated, tenacious, and able to work independently.
 - Excellent written and oral communication skills.
 - Strong time management and prioritization skills.
 
Preferred Qualifications, Skills, and Capabilities:
- Experience in Payments, Treasury Services, or a related financial services field.
 - Familiarity with collaboration tools like SharePoint.
 - Experience with data visualization tools (e.g., Tableau, QlikSense).