EY Print Operations Technician - Output Management 

India, Kerala, Kochi 

826031487

Print Operations technician – Output management

You will be part of a team of highly professional and skilled infrastructure technicians working 24*5 and On call weekends. You and the team will work within a complex global environment in collaboration with other technical teams in the ongoing projects and delivered services is of high importance. You will need to have the ability to work in a technically complex environment and at the same time understand, follow and help to improve workflow and processes.

Professional/Technical qualifications:

Over 5+ years of relevant experience of working in an enterprise environment.

• Solid background in Microsoft desktop OS, win 7, win 10
• Knowledge and experience with Active Directory, user/group/computer administration
• Knowledge and experience of PowerShell and scripting (optional)
• Knowledge and experience of working in an enterprise environment
• Knowledge within the Network area is a plus
• Printer configuration and drivers
• Influence user printing behavior – Optimize duplex and color printing
• Drastically reduce paper/toner usage – Pull Printing and print rules
• Strengthen IT print management – Centralize administration of users and devices
• Establish confidential printing – Authentication and Pull Print
• Simplify document handling – Print anywhere, scan and share documents
• Central Administration of users, services and devices to optimize IT operations and support
• Essential Tracking to continuously monitor print activity, pin-point problem areas up-front, fine tune and optimize even more
• Access Control by adding Authentication at the printer to protect devices from unauthorized use of print, scan and fax functionalities
• Knowledge on scan to email, scan to file options
• Knowledge on various protocols such as SMB, SNMPV3
• Knowledge of creating and implementing infrastructure certificates
• Knowledge on SSL and TLS
• Knowledge on Cloud infrastructures
• Confidential Printing because Authentication with Pull Print ensures that prints are always delivered only into the right hands
• A modular approach offering a wide suite of flexible modules and add-ons to create the exact solution you need today – with expansion options for tomorrow
• Troubleshoot and resolve technical issues with printing equipment.
• Documented knowledge of the following Print infrastructure print products is merit:
  • Kofax Equitrac, ShareScan
  • WJA, DC (HP)
  • Every One Print

Personal profile/skills

• Good communication skills
• Ability to troubleshoot and solve complex problems
• Flexible/adaptable
• Good ability to cooperate and interact with persons in global teams across the organization
• Good ability to take own decisions and initiatives based on accumulated knowledge
• Willingness to share skills and knowledge within the team
• Positive attitude and a willingness to contribute to the team.
• Willingness to travel
• Ability to work both independently and in a team
• Fluent in English both written and spoken
• Business and customer oriented
• Strong communication and presentation skills
  

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