Honeywell Sr Field Service Supervisor 

United States 

823605814

Management and Leadership

Contract Renewal - Responsible for ensuring contract escalation and renewalopportunities are maximized against plan and that cancellations are controlledat plan level. Estimate and Risk Reviews - Participate in estimate review process prior tojobs or contracts being quoted to ensure labor estimates are correct and thatthe work is achievable from a technical perspective. Ensure that subcontracts,where applicable, are complete and documented. Participate in risk review (perHoneywell policy) as required. Health, Safety and Statutory Compliance - Ensure safe and healthy workenvironment through effective communication, training, equipment/vehiclemaintenance and facilities improvement. Where applicable, ensure fire andsecurity industry codes and standards are upheld. Ensure local statutoryrequirements are upheld. Follow the Honeywell SOPs and ensure the teamadheres to these emphasizing every service technician utilizes the servicehandheld tool and all work orders and service appointment dispatching isdelivered through the Service Management System. Deliver the Annual Operating Plan with accurate monthly, quarterly and annualfinancial estimates and results. Monitor financial performance and reviewestimates versus actuals to continuously improve the Service operationalmetrics.

• Achieve all AOP Financial Goals
• Achieve Service Bank Growth
• Achieve Working Capital Targets
• Drive compliance with Honeywell policies and procedures and statutory requirements
• Connected Building Growth – existing base opportunity vs. actual migration
• Facilitate continuous improvement in Health & Safety of employees and sub-contractors
• Ensure employees are developed and that there is talent for succession to develop future managers

• High school diploma or equivalent
• 5 or more years leadership experience managing a team in a service-oriented industry
• Ability to manage a substantial amount of customer accounts
• Independent and self-motivated
• Excellent customer service skills
• Excellent communication skills both oral and written
• Strong time management skills

We Value

• Associate’s, bachelor’s or master’s degree
• 5 or more years in a technology-specific industry with disciplines such as Building Automation, Networking, HVAC, Fire
• Alarm, Security
• Ability to learn new technologies and product offerings
• Project management experience
• Proficiency with Microsoft Office Suite and SAP
• Previous experience with a service management system
• Collaboration with sales, estimating, engineering, project delivery team including PMs and technicians

• JOB ID: HRD224835
• Category: Customer Experience
• Location: 23500 W 105th St,Olathe,Kansas,66061,United States
• Exempt