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JPMorgan Technology Chief Staff - Executive Director 
United States, Texas, Plano 
821582616

03.04.2024

As a Chief of Staff and Business Manager within the Commercial Bank (CB) Technology organization, you will be instrumental in ensuring the alignment of our operations with Global Technology’s governance policies and technology best practices. Your role will involve promoting best practices and knowledge sharing across the Chief Technology Officers (CTOs) to optimize business outcomes, present a consolidated strategy, and work across the organization to resolve issues and deliver business results. Collaborating with CB Technology’s head of strategy and other CTO Chiefs of Staff, you will define and execute strategic initiatives across the technology landscape. Reporting to the CFO of CB Technology, you will support the CB’s Chief Investment Officer (CIO) and their organizations on a variety of topics. The ideal candidate for this role is a self-starter with excellent written and oral communication skills, capable of multitasking in a fast-paced environment. A strong technology background and exposure to both legacy and modern technologies are essential, along with extensive experience in operating and engaging large-scale, global technology.

Job responsibilities

  • Partner with CB Technology’s head of strategy ensuring critical and appropriate topics are presented to the leadership team for awareness, discussion and/or decision making.
  • Prepare c-suite ready presentations for firmwide councils such as the Global Technology Leadership (GTL), Global Technology Operating Council (GTOC), Risk Management, and other management forums.
  • Lead discussions on topics relevant to the team and participate in cross-group initiatives as needed.
  • Present to senior executives and stakeholders on technology and organizational initiatives.
  • Prepare various executive management reports to support business operations and decision making.
  • Develop and bring valuable insights and analysis to the leadership team, enabling data-driven decision making.
  • Lead or support major change initiatives to optimize the strategy, focus, alignment, and accountability.
  • Develop and drive adoption of performance measurements and progress against business outcomes and key results.
  • Establish control points to maintain timely oversight into our vendor management engagements and expenses.
  • Curate the CB Technology Leadership Team meeting, track and drive action items and deliverables.
  • Partner with communications team on strategy, leadership messages, forums, and speaking events.

Required qualifications, capabilities, and skills

  • 10+ years in Technology, Business Management or Management Consulting experience in financial services
  • BS/BA degree or equivalent experience
  • Ability to articulate complex concepts into salient facts creating c-suite quality visualizations and presentations
  • Strong understanding of enterprise and emerging technology principles and SDLC practices
  • Proficient in Excel, PowerPoint/PitchPRO with excellent presentation and data visualization skills
  • Strong analytical, communication, leadership, and quantitative skills
  • Ability to drive reporting and projects individually and collaboratively with cross-organizational teams

Preferred qualifications, capabilities, and skills

  • Excellent interpersonal skills - must have the ability to build strong working relationships key stakeholders
  • Ability to multi-task in fast paced environment and comfortable to operate without specific mandate
  • Strong judgment and ability to handle confidential/sensitive information
  • Expert at roadmap creation and execution, aligning and leading business operations to strategic organizational goals