Experience in roles that include hands on technical support, help desk, logistics or technical training in computer engineering or a related IT field.
Ability to safely work at heights using step ladders, podium platforms, and people lifts, adhering to all safety protocols.
Ability to safely use hand-held tools such as electric drills, safety cutters, fiber testing kits, etc.
Ability to work extended shifts within a data center environment, withstanding heat levels ranging from 79°F to upwards of 105°F while maintaining appropriate hydration.
Able to participate in rotational on-call duties, providing after-hours support in a 24/7 operational environment as needed.
Minimum of 1 year experience directly supporting IT hardware Infrastructure and working inside of production data center environment.
Technical certifications such as CompTIA A+, Network+
Experience in following established procedures, performing network connectivity tasks, hardware component swaps, or installing hardware infrastructure.
Experience using and/or supporting computer operating systems.
Familiar with productivity applications such as workflow systems, collaboration, email, and scheduling tools.
Ability to travel to foreign and domestic locations.