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Who you’ll become
As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:
Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.
Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.
Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)
SSE focus areas:
SAP Digital Supply Chain (DSC) - knowledge in Supply Chain, Asset Management, Manufacturing, Warehouse Management, or Transportation Management.
SAP SuccessFactors (HCM) - knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and Sales performance management.
SAP Intelligent Spend and Business Network (ISBN) - knowledge in Purchase to Pay process, procurement, subcontracting, supplier network, and supplier portal.
SAP Signavio – knowledge in Business Process Management/Business Process Automation applications.
What you’ll bring
2-3 years of work experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.
Multi-dimensional experience: global experience, leadership role, entrepreneurial/self-starter, volunteerism, music, sports, etc.
Effective communication skills including fluency in English and local language.
Proficient interpersonal skills including passion, curiosity, listening skills, professional presence, empathy, and a “can-get-it-done” mentality.
Demonstrated ability to collaborate across diverse stakeholders and business functions.
Strong Business Acumen including demonstrated knowledge of business processes and/or industries.
We are planning a practical and immersive portion of our program, which will have participants spend between 4 and 6 weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note that this is still in the planning phase, and the final decision will be confirmed by the first quarter of 2025. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.
During these intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved from March 1, 2025, to May 30, 2025, and then again from August 11, 2025, to October 17, 2025. *Dates are subject to change as planning is finalized.
San Francisco
Oakland
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