Citi Group CSIS Ops Risk Management CIUDAD DE MEXICO 

Mexico, Mexico City 

81971748

The CSIS Program Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.Responsibilities:

• This role will manage a team of professionals that are in the know about their specialty, whether that is intelligence, governance, budgets and financing, technology, training, risk or control management. This role will drive results and accountability across all levels of the global team, while encouraging high standards and emphasizing the importance of continuous improvement.
• This role will provide information to formulate management guidance to the senior leadership of our global CSIS team
• Administrate a global program/project (for either operations, technology, and intelligence & analysis) in support of our mission and the strategic direction put forth by the management team
• May be responsible for facilitating the daily tasks of a team of program specialist that manage the direction and execution of regional and global operating processes, oversight and the execution of monthly, quarterly and annual reporting across the team
• May be responsible for facilitating the daily tasks of a team technical specialist and direct the day-to-day operations of the global program and will oversee the design and implementation of systems and processes to ensure all regional and global program standards are adhered to
• Handle a wide range of matters, in coordination with others, provides senior level coordination for planning, organizing, and developing vital policies, regulations, directives, and procedures required to resolve issues and challenges that impact the successful accomplishment of the functions strategic plans, goals, and objectives
• Completes tasks to ensure results and accountability across all levels and functions of team while encouraging the establishment of high standards and emphasizing the importance of continuous improvement
• Gather and analyze information from a wide variety of sources is effectively aggregated, analyzed and communicated to the leadership team to provide valuable insight and facilitate strategic decision-making
• Provide regular feedback, guidance and consultation to staff, offering direction on who to consult to further a project or task
• Enable hiring, performance, disciplinary actions and terminations for team.
• Brief management on ongoing programs/projects
• Perform deep dive analysis and consultant with management and subject matter experts to formulate recommendations that will impact the decision making of senior leadership
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Ability to manage teams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of experience
• Bachelor's Degree (US only)
• Experience in managing a team(s) of excellent problem-solvers with a technical, organized and analytical mindset
• Proven influencing, communication and consulting skills
• Experience working with and influencing global teams
• Experience in operations areas: Organizational management, project management, operations, technology, and finance
• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
• 6-8 years relevant experience in a private/public sector
• 2+ years managing a team of professionals, programs or resources
• Experience in translating, communicating and applying business strategies and objectives within own area of responsibility, ensuring that direct reports and functional teams are aligned to overall strategy and objectives.
• Proven experience in articulting and implementing best practices related to your support area
• Deep subject matter expertise or technical experience in the program supported
• Experience in directing and working with virtual global teams within a matrix organization
• Certifications in Project Management, application knowledge of business improvement/Lean Six Sigma methodology, Lean Green belt or Black belt

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Risk and Control officer is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits’ Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Implementation of Independent Controls over the following areas (not exhaustive): MCA Analysis, Ops Losses, Independent and Spot reviews; Records Management, Continuity of business, E2E reviews for processes under Operations, peer reviews; Ad Hoc Reviews; Issue and Cap Management; Entitlement Reviews and regulatory change management.

Manage the enterprise Risk Management: Risk Identification, Risk analysis and evaluation, risk response, control design and implementation, risk monitoring and reporting

support to attend and coordinate all intenal audits and external audit reviews, including regulatory examinations.

Experience on risk and control framework, MCA, rmo CAP Issues , data governance, compliance

Advanced Level, should have Excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation).

Self organized and oriented to results

Time Type:

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