CSS team helps in account coordination, project management, financial analysis, data compliance requirements and other miscellaneous administrative tasks.
Your key responsibilities
- CSS consultants enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication
- Provide appropriate support to engagement team by coordinating, supporting or performing tasks that lead to efficient and effective engagement management, from initiation to post-engagement feedback/debrief activities
- Assist engagements with engagement economics matters (e.g., hours/ budgets/ estimates to complete, fees, billings, Work in process-WIPs); collaborate with Financial Management Associate (FMA)
- Work with teams to book staff on MERA or Retain per the Resource allocation process
- Act as a central point of contact for the assigned engagement(s)
- Function as knowledge manager for the engagement team; manage databases and/or websites
- Play active role in multi-location engagement coordination and communication, including reporting/remediating unforeseen situations and plan variances
- Interface regularly with engagement personnel, develop strong working relationships and leverage information gained to anticipate client needs
- Be knowledgeable about the services the engagement provides and utilize that knowledge to make suggestions and/or recommendations
- Capture, distribute and share knowledge and information through agreed upon channels to key stakeholders
- Communicate relevant client information to account teams via regular cross-service line Newsletters
- Assist with ad-hoc project work at the request of the account teams (both external and internal client focused)
- Perform regular checks and review the work of Staff / Associate resources to ensure quality of delivery
- Support engagements requiring Korean bilingual support
- Task Specific
- Strong communication skills (verbal and written) in English
- Korean Language Competence Level 3 to 6
- Strong attention to detail even when dealing with routine tasks
- Ability to meet tight deadlines
- Ability to ensure that work is of a consistently high standard
- Ability to multi-task projects and assignments in order of priority
- Team player with willing and enthusiastic approach
- Excellent interpersonal skills, internally and externally
- Ability to plan ahead and anticipate potential problems before they arise
- Ability to do in-call or face-to-face translation
- Personal Attributes
- Professional, confident and outgoing
- Robust and resilient disposition
- Ability to function as part of a team
- Organized and self-disciplined
- Calm and capable of juggling conflicting demands on time and of prioritizing effectively
- High degree of accuracy
- Can thrive in an agile environment
- Confident to deal with senior level contacts, internally and externally
To qualify for the role, you must have
- A Graduate, preferably B.Com/BBA/MBA/Economics Graduates
- 3.5 to 5 years general business experience with an exposure to international work environment would be an advantage
- IT Skills - experience of using MS Office PC based system - Experience with MS Office 365 (Excel, Power Point, Word, Outlook, Power Apps etc.) and windows-based PC
- TOPIK 2 - Level 3 to 6 (Intermediate to Advanced)
Good-to-haves:
- Preferred to have data collection and research background
- Client-facing experience
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Apply now.
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