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Bank Of America Global Payments Solutions Migration Manager 
United Kingdom, England, City of Westminster 
819314974

10.12.2024

Global Payments Solutions Migration Manager

Corporate Title: Vice President

London, Chester or Bromley

Global Payments Solutions Group

Do you want to be part of our award-winning team? We are proud to:

  • Be a leading finance provider of treasury and cash management solutions

  • Deliver for over 100,000+ clients globally, including over 73% of the Global Fortune 500

  • Be at the forefront of delivering treasury solutions across all segments and all industries, from middle-market businesses to the world’s largest corporate and financial institutions

  • Provide a personalised service for our clients, backed with high-tech for their liquidity management, payments and receipts, trade and supply chain finance and FX and commercial card services

We want to hear from you if you are:

  • A highly-motivated individual

  • Has a client-centric focus who can advocate on their behalf

  • Can challenge the status quo

  • Collaborate with peers as well as having the ability to influence the conversation with diverse points of view

  • Innovative with forward-thinking ideas

Role Overview

You will be an integral part of GPS group supporting to deliver a major transformation project.

As a Migration Manager, you will be responsible for planning and executing on the migration of clients to target solutions. You will work closely with various stakeholders, including client teams, servicing, Operations and Technology to ensure a seamless transition from legacy systems to new platforms. Your expertise in project management and client implementation or migration strategies will be crucial in ensuring the success of the initiatives.

You will work closely with the core project teams, translating the migration strategy into a programme of client outreach, education and engagement. Your strong business process knowledge, combined with your understanding of client relationship management, will be key to designing effective and efficient solutions.

Responsibilities

  • Lead the end-to-end migration process, including scoping, planning, execution, and post-migration support.

  • Develop and maintain detailed migration plans, schedules, and budgets.

  • Collaborate with cross-functional teams to gather requirements, conduct analysis, and ensure the integrity of the migration process.

  • Act as a key internal point of escalation, liaising with both internal and external stakeholders.

  • Identify, raise and mitigate risks and issues to minimize impact on project timelines and objectives.

  • Facilitate regular cross-functional meetings, providing status updates to stakeholders and ensuring alignment across teams.

  • Management of internal resources and external stakeholders.

  • Conduct testing and validation of migrated data to ensure accuracy and reliability.

  • Prepare and deliver training sessions and documentation for end-users regarding new systems and processes.

  • Ensure compliance with data governance and regulatory requirements.

What we are looking for

  • Proven experience in migration or transformation projects, preferably within the financial services sector.

  • Experience of working closely with client-facing and client-impacting initiatives, such as in a servicing, operations, fulfilment, or marketing role. A deep understanding of client servicing and associated processes.

  • You are likely to have established a good understanding of Payments gained within traditional Payment Service Providers (PSP), Fintech or Banking.

  • Experience delivering across multiple methodologies, incl. agile, scaled agile, DevOps, etc.

  • Strong stakeholder management skills and ability to engage with senior stakeholders both internally and externally.

  • Tact, diplomacy, and the ability to work under pressure and to tight timescales.

  • Proven ability to undertake detailed analysis of technical designs and translate into relevant and compelling client communication material.

  • Understanding of transaction banking solutions and various models of client deployment.

  • Ability to perform hands-on analysis of datasets and derive key understandings to make business recommendations.

  • Knowledge of communications, marketing, commercialisation and/or digital marketing would be advantageous.

UK

  • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

  • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

  • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum

  • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.

  • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.

  • Access to an Employee Assistance Program for confidential support and help for everyday matters

  • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

  • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.