JPMorgan Vice President Quality Assurance Governance 

United States, North Carolina, Charlotte 

818815676

As a Vice President Quality Assurance Governance in our Global Know Your Customer Quality Assurance team, you will foster meaningful relationships with cross-functional teams and act as a trusted advisor to global leaders. With your deep Anti-Money Laundering (AML) knowledge, you will identify risks, provide recommendations, and reshape the future with us. You will be a key player in designing and implementing statistically valid sampling techniques, coordinating audit activities, documenting and reporting findings, and maintaining comprehensive documentation to support audit and control testing activities.

Job Responsibilities:

• Design and implement statistically valid sampling techniques to evaluate the effectiveness of internal controls. Analyze data to identify trends, anomalies, and areas for improvement.
• Act as the primary point of contact for internal and external auditors and exam management. Coordinate audit activities, including scheduling, information requests, and follow-up actions. Facilitate communication between auditors and relevant departments to ensure timely and accurate information exchange.
• Document and report findings, providing recommendations for remediation and improvement for our internal control inventory. Monitor the implementation of corrective actions and track progress to ensure timely resolution.
• Assist in the development and documentation of internal procedures and policies. Ensure procedures are up-to-date, comprehensive, and compliant with regulatory requirements.
• Prepare detailed reports and presentations on audit findings, control testing results, and sampling analyses.
• Maintain comprehensive documentation to support audit and control testing activities.
• Communicate findings and recommendations to management and relevant stakeholders.

Required Qualifications, Capabilities and Skills:

• Strong client focus and interpersonal leadership, partnership, and influencing skills.
• Ability to effectively communicate complex policy and operational concepts to both senior management and junior staff.
• Excellent verbal and written communication skills.
• Detailed oriented individual with the ability to support a high-impact team.
• Ability to navigate and provide direction amidst changing requirements.
• Ability to interpret and apply regulatory and compliance policies when establishing guidelines, metrics, and processes.
• Expert knowledge and experience in quality assurance testing techniques and methodologies, as well as AML rules and regulations related to KYC along with control identification and management.
• Minimum of 5 years of AML/KYC Compliance, Audit, and/or Operations management experience.
• BS/BA Degree