Drive operational excellence in all aspects of the organization e.g. set/monitor key performance indicators, make recommendations to increase business effectiveness, develop and leverage strong stakeholder relationships.
Serve as key integration and coordination point to ensure that strong linkages between CFO/CAO/GHR Audit team and peer organizations.
Ensure strong risk management practices and policies are effectively integrated into all operations including plan management, issue remediation.
Drive effective management routines e.g. leadership meetings, scorecard reporting, business reviews, planning exercises, town halls, strategic communications, recognition, employee engagement, etc.
Lead the following operational functions in support of CFO/CAO/GHR Audit team:
Business Management including financial and workforce management, workspace management, vendor management, employee engagement, communications, and chairing/managing executive routines.
Business Controls, Risk Management and Oversight including issue, audit and exam management and risk and compliance program governance.
Governance, oversight and operational support
Communicates Corporate Audit's mission, goals, and strategies, and the importance of operational effectiveness and drives continuous improvement while demonstrating a strategic mindset and leading and supporting change
Oversees audit teams to ensure timely execution of the audit plan within quality standards and in conformance to audit policies and procedures
Leverages a risk mindset to proactively identify risks, analyze themes, and continually evaluate areas of priority against the company’s risk profile and control environment
Engages with senior leaders and influences business partners to balance business strategy with appropriate risk management controls
Maintains relationships with regulatory agencies and leadership teams by proactively driving communications and discussing audit results
Develops the audit coverage strategy and plan, assesses risks, and provides appropriate coverage for current and/or emerging risks for assigned areas
Manages team performance by training and mentoring, and attracts, develops, and retains a diverse workforce through talent planning
Required Qualifications:
10 years of business operations experience in increasingly more complex roles; inclusive of strategy, innovation, portfolio planning & management, business management and risk management.
Demonstrated ability to influence and integrate across functional lines and at all levels of seniority.
Demonstrated expertise in establishing and maintaining rigorous management discipline routines & processes.
Demonstrated ability to execute on multiple competing long and short-term priorities, often within tight time frames, prioritizing effectively and while managing key stakeholder expectations throughout.
Demonstrated ability to both influence strategy and execute at a detailed level.
Deep understanding of the Bank’s Risk Framework and Audit (ideally both BofA and industry best practices).
Superb written and verbal communication skills.
Superior team player with demonstrated stakeholder management skills.