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Google Quality Program Manager YouTube Global Vendor Operations India, Telangana, Hyderabad 817928655
30.04.2024
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Info Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bangalore, Karnataka, India.Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
- Bachelor's degree in Education, Instructional Design, a related field, or equivalent practical experience.
- 4 years of experience in support operations or enabling vendor operations.
- Experience structuring agent quality programs and performing analytical work with data.
Preferred qualifications:
- Experience collecting, synthesizing, analyzing, and visualizing sources of data used to derive insights and form recommendations to improve operational efficiency.
- Experience with dashboard tools such as SQL, Dremel, or Tableau.
- Ability to create quality assurance processes that audit performance.
- Ability to foresee and fix process gaps.
- Ability to work with vendor partners and encourage collaboration.
- Excellent project management skills with the ability to plan, coordinate and execute assigned tasks.
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