Share
1) Improve Promise Eligibility
2) Improve Label Conversion
3) Speed improvements
4) Reduce First Mile pickup cost
5) Reduce missed pickups and late pickups
6) Reduce claims
Key job responsibilities
1) Fulfilment: Speed, Promise, Label Purchase and API integration
2) Demand Forecasting
3) First Mile experience
4) Claims, Billing and Payments
5) Quality Assurance
6) Science charter
A day in the life
You will be expected to wear multiple hats, ruthlessly prioritizing your and your organization’s time. You will lead and participate in strategy and roadmap discussions with executives and establish mechanisms to audit and support your teams in innovating and delivering results. You will be equally comfortable writing and discussing narrative documents to VP/SVPs as discussing the details of a particular API implementation with a software developer. You will work across organizations and disciplines (e.g. Product, Program, Science, Design and Engineering) to identify capabilities, influence design, architecture and development of shared services and orchestrate solutions. You will influence the three-year architectural plan and drive tradeoff decisions balancing long term vision with delivering immediate impact to our customers.You will seek to deeply understand and step-change improve the customer experience using data and anecdotes. You will look around corners to proactively mitigate obstacles and get ahead of industry trends.
1) Bachelor's degree in Computer science or related field.
2) 15+ years of software engineering experience.
3) 8+ years of demonstrated experience managing senior engineering managers.
4) Understanding of software engineering practices & best practices for the full software development life cycle including coding standards, build processes, testing, and operations.
5) Background in AI, machine learning, natural language processing, and related disciplines
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