Job responsibilities:
- Provide Leadership to the Manila, Mumbai and Bangalore teams to identify Process opportunities for business and organizational re-engineering; Assist operations Lead to implement a metrics framework to drive performance and reflect the health of the organization
- Lead operations for the Manila-based Cash Asset Management team and ensure successful attainment of metrics
- Use data to drive decision making, prioritization and continuous improvement for Cash Asset Management
- Own and deliver priority initiatives in line with Cash Asset Management strategic objectives
- Implement tools to allow for effective allocation and prioritization of resources to ensure all services can meet the Service Catalogue requirements
- Provide accurate , appropriate and timely progress reporting, highlighting risks and issues
- Educate and upskill team to enable them to be able to use Data Analysis Tools , Continuous Improvement Techniques and project management tools
Required qualifications, skills, and capabilities:
- Solid Project Management experience driving end to end process improvements or efficiencies at Vice President capacity - execution focused and risk aware, a problem solver who can articulate clear and workable solutions; Passion for continuous service improvement, creates conditions for identifying and solving process, data and finance problems
- In-depth Operations management background handling people managers or mid-level roles for a mid-sized team of approximately 20 headcount minimum
- Excellent prioritization, planning, organizational and time management skills, with the ability to handle multiple priorities and to act with own initiative; Takes responsibility and ownership for issues and follows through to resolution with timely and relevant communications
- Possesses strong interpersonal skills, confident in both verbal and written communication at all levels, Influencing action and change; Ability to challenge the Status Quo and question why a service is being provided or provided in a particular manner
- Strong data centric and problem-solving mindset; Analytical mindset with ability to perform meaningful analysis, understand and explain underlying drivers (i.e., tell the story behind the numbers)
- Promotes an inclusive work environment, respects individuals at every level and leverages an agile and flexible style; Demonstrates communication and diplomacy skills to work cross-organizationally at all levels to influence others, drive results/change and implement projects/processes
- Amenable to working onsite in Bonifacio Global City, following core mid-hours at 3PM-12AM PH time, with flexibility to adjust accordingly to business needs
Preferred qualifications, skills, and capabilities:
- Experience in Cash Management, Treasury, Finance or Accounting
- Experience of Business Intelligence capability such as Tableau/Alteryx/Qlikview etc.
- Background in Digital transformation
- Able to work comfortably and confidently under pressure and deadlines; Evidence of transferability of essential skills from different domains and contexts
- Builds/promotes a client/customer centered organization; Showcases interest in cultural change and the curiosity to understand differences in cultural needs across our global firm