Microsoft Operations Deal Manager 

Ireland, Dublin 

8152340

Required/Minimum Qualifications

• Bachelor's Degree in Business, Operations, Finance or related field and extensive experience in program management, process management, process improvement
  • OR equivalent experience.
• A fluent command of English proficiency in verbal & written communication.

Required/Minimum Qualifications

• Good understanding of licensing models.
• Good understanding of sales excellence process.
• Ability to understand data models, trend analysis.
• Demonstrated presentation skills and ability to engage senior leaders.
• Process and project management skills and experience.

• Serve as a trusted advisor for deal management in assigned markets.
• Stakeholder management:
  • Develop impactful relationships with Sales, Operations & other business stakeholders to deliver a best in class deal management experience to maximize revenue booked.
  • Collaborate with field/ subsidiary sales & licensing stakeholders on pipeline management, which includes creating and managing workback plans, track deal statuses and arrivals.
  • Communicate skillfully to align expectations with field/subsidiary sales & licensing stakeholders when it comes to critical deals (especially at month/quarter end).
  • Provide accurate deal and order volume forecasts.
• Partner with relevant teams to ensure adequate credit capacity to support the deal pipeline.
• Maintain deep understanding of current business processes, policies and tools that impact deal velocity and leverage internal relationships to de-risk complex and transformational deals.
• Understanding and applying policies and program knowledge to deal consultancy, as well as act as the escalation point for order processing and policy/program related issues.
• Systematically identify and analyze causal links in complex patterns or ambiguous data to understand implications of customer/partner issues and required solutions.
• Anticipate and action on changing conditions, identify new risks and issues and report on key issues/trends to drive process and productivity initiatives.