JPMorgan Data Solutions Operations - Fusion Service Delivery – Analyst 

United Kingdom, England 

814574728

As a Data Solutions Operations - Fusion Service Delivery – Analyst in Operations team, you will monitor and deliver data files & products to clients on a daily basis. You will also work with various teams to identify and resolve any operational or technical challenges that may affect service delivery. You will aim to provide seamless and satisfactory services to end users and clients.

Job responsibilities

• Monitors files to ensure each dataset and product is delivered to end user and/or client
• Manages business as usual exceptions, identifies root cause teams and works closely with appropriate teams to resolve exceptions
• Supports data mining and analytics to help define process flow and best practices
• Produces metrics reporting to share with senior audiences
• Creates Standard Operating Procedures
• Identifies trends, patterns, and correlations to support data-driven decision-making
• Facilitates communication and collaboration across various teams to drive exception resolution

Required qualifications, capabilities, and skills

• Experience in either Fund Accounting, Collateral, Custody, Sustainable Investing, Reference Data, Middle Office
• Strong analytical and problem-solving skills: Ability to analyse complex business problems and identify root causes
• Excellent communication and interpersonal skills: Ability to communicate clearly and effectively with stakeholders at all levels
• Microsoft Office Suite: Proficiency in using applications such as Word, Excel, PowerPoint, Teams and Outlook for documentation, data analysis, presentations, and communication

Preferred qualifications, capabilities, and skills

• Knowledge of Tableau
• Knowledge of Python/Jupyter Notebook
• Knowledge/use of Collibra (previously OWL DQ)
• Experience working in data management at an Asset Manager
• Data Analysis Tools: Proficiency in tools like Visio/Lucid, SQL, Alteryx, querying databases & Confluence