Build integration project plans with merchants/partners to Forter’s software, driving the plan to completion, and evaluating success throughout
Manage all aspects of integration projects, including coordinating with Forter engineering, product, and analytics resources, as well as merchant resources in accordance with project management best practices
Become an expert on Forter’s technical integration technologies, such as API operations, JavaScript, and JSON concepts, as well as other web and database technology
Maintain and update shared project plans and ensure project reporting is consistently delivered to internal and external project stakeholders
Ensure clients and vendors that internal resources are on-track with their requirements so the project plans run smoothly
Manage any issues that may arise during the on-boarding process; act as the primary point of contact for existing clients with respect to Forter's integration technology
Support the sales and customer success departments by developing a deep understanding and working knowledge of Forter's service
Enable sales and customer success by continually developing new documentation to more easily communicate Forter’s integration technology and simplify the on-boarding process
Help remove barriers for existing and potential partners by clearly articulating Forter’s integration technology and helping scope projects with a relentless drive for quality
Working with clients or partners to perform and document data/technical gap analysis
What you'll need:
5-7 years of previous technical integrations experience
5 years of client facing and or consultative experience
Experience working directly with enterprise clients
Solid understanding of API integrations
Experience with JavaScript, JSON concepts, and other web and database technology
It'd be really cool if you also have:
Previous experience in the payments, e-commerce, and/or fraud space
Benefits:
Competitive salary & bonus plan
Restricted Stock Units (RSUs)
Private health insurance, including vision and dental coverage
Generous PTO policy
Half day Fridays
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
Great Place to Work Certification (2021, 2022, 2023, )
Fortune’s Best Workplaces in NYC (2022, 2023 and )
Forbes Cloud 100 (2021, 2022, 2023 and )
#3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
Anti-Fraud Solution of the Year at the Payments Awards ( )
SAP Pinnacle Awards “New Partner Application Award” (2023)
Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)