Capital One Product Manager—Observability & Governance 

United States, Virginia, Arlington 

81304679

Center 3 (19075), United States of America, McLean, Virginia Product Manager—Observability & Governance

:

• Excited by new technology: you use it, you learn new tech; ideally in your past you built it

• Energized by engaging with engineers: you bring empathy and understanding to internal and external customer and user needs, including the challenges engineers face day in and day out

• Brings Product Management expertise: you build product strategies, operationalize product metrics, and build business cases

• Comfortable working in grey space: you excel at working through ambiguity and the change management that comes with establishing teams to drive clear, actionable outcomes

• Excellent communicator: you are an effective communicator and storyteller, and are comfortable conversing with engineering teams, stakeholders, and senior leaders

Responsibilities include:

• Taking a customer-focused, data-driven approach to defining, executing, and delivering a product roadmap and product strategy

• Contributing to the design of Capital One’s observability and monitoring strategy, and then executing on that strategy to improve our engineer and SRE experience;

• Working with highly technical customers of a large platform at the center of the company

• Engaging customers directly through a variety of channels to serve as the voice of the customer internally: identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated

• Working in a cross-functional group - you will work closely with engineering, design, operations, finance and executive teams to bring a product to life

• Drive the product management practice within the organization, defining expectations and commitments

• Operationalizing product metrics for the products you own and building the business case for new investment

• Influencing senior stakeholders to use our products and sharing with them the outcomes we are enabling to strengthen investment

We want you if you are:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.

• Do-er.You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.

• Passionate & Customer Focused. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

• Learner.You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.

• Team Player.You enjoy wor

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 3 years of experience in product management, product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering

• 3+ years’ experience in internal tools product management

• 3+ years’ experience with observability, monitoring, logging, and/or infrastructure-as-code

New York City (Hybrid On-Site):
$160,200 - $182,800 for Manager, Product Manager
San Francisco, California (Hybrid On-site):
$169,700 - $193,700 for Manager, Product ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.