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Note: This role requires candidates to have a valid driver’s license and a reliable vehicle.
Ideal candidate will possess hardware and/or software support, commitment to Client Success, and the following skills:
• Have experience in Customer Service & Customer Interaction
• Have basic computer knowledge (e.g., knows what a hard drive, RAM, memory DIMM, IP address)
• Can demonstrate mechanical aptitude, and given the appropriate tools follow instructions to perform a repair or replacement (e.g. follow the instructions of a hardware maintenance manual to successfully complete a repair/replacement)
• Be comfortable using and working with various tools (e.g. laptop, screw driver, pry tool, needle nose pliers, wrench) to complete necessary installation, maintenance or repair tasks
• Problem solving skills
• Self-motivator and enjoys working in a Team environment
• Technical School Degree/Diploma
• Prior experience in field repair of computer or mechanical equipment, preferred but not required
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