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The successful account manager will:
• Recruit and onboard EU sellers to participate in Amazon programs
• Work with EU sellers to grow the selections to Amazon and their business with profit
• Work with EU sellers to drive the feature adoption rate to drive the customer experience on Amazon
• Work with EU sellers to achieve data quality standards and become an expert in using internal tools to achieve results
• Work with EU sellers to drive the seller performance and product quality to ensure best customer experience.
• Drive business reviews with sellers and do analysis to understand sales trends and drivers and develop recommendations on how to grow the business.
• Develop a thorough understanding of assigned product/industry category, including seasonality and EU marketplace business trends/events, and continually monitor competitor/industry developments
• Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
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