JPMorgan Developer Portal Product Director 

United States, Washington, Seattle 

811771285

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation; uncovers customer solutions and integrates them into the product roadmap
• Works with JPMorganChase and partner developers to identify challenges and make sure the developer portal solves for these challenges; Builds relationships with other platform teams within the firm & identify opportunities for integrations/inner sourcing with the API Management Platform
• Defines end to end experienced: portal UI, identity and access management, observability and associates reporting to seamless traffic management
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition; Collaborates with engineering, architecture, design, and stakeholders to create a product roadmap that reflects the outcomes and key results set by the business
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Understands and translates business requirements into epics that directly support the organization’s initiatives
• Works directly with design team to develop an experience that delights platform customers while balancing the security and control requirements of the firm

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions
• Proven working experience in developing a portal from scratch
• Previous experience collaborating with multiple stakeholders to develop a combined roadmap
• Demonstrates proficiency in written & verbal communication, specifically in translating technical API related concepts to a broad audience; demonstrates ability to communicate effectively with leaders or “manage up”
• Advanced understanding of identity and access management concepts
• Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior leaders, key stakeholders, employees and third-party vendors
• Results-oriented and self-motivated; self-starter with capability to work independently while managing multiple projects simultaneously, with appropriate sense of urgency
• Demonstrated ability to make data-driven decisions, take accountability for those decisions while candidly challenging the status quo to drive the right customer journey outcomes

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• Experience working with APIs and Postman
• Prior coding experience