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Cisco Customer Delivery Technical Leader United States, District of Columbia, Washington 811125232
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Your Impact
As a Consulting Delivery Technical Leader, you will help drive the adoption for Cisco Airgap Webex Solution for Federal. You will help drive the effort to transform our current and future network architecture for our customers. You will build customer deliverable documentation including High Level Design (HLD), Low Level Design (LLD), and Acceptance Test Plan (ATP) for the entire network portfolio. Bring your creative solutions and be a valuable asset to our team.
Minimum Qualifications:
- TS/SCI with CI Polygraph clearance.
- 10 years relevant experience in the Cisco Unified Communications Space
- 10 years' experience in Call routing both on prem solutions and cloud calling·
- Will be onsite 4 days/week at the customer location.
- Cisco Certified Network Administrator (CCNA), Cisco Certified Networking Professional (CCNP) (Collaboration) or equivalent skills.
Preferred Qualifications:
- Be experienced delivering Cisco standard methodologies within our customer's infrastructure.
- Be able to demonstrate the ability to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of sophisticated network problems.
- Ability to provide high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners.
- Leverage good communication, consulting and customer relationship skills to create productive collaborations.
- Have the capacity to see and articulate a vision that inspires change!
- Strong analytical and problem-solving skills with ability to solve technical problems.
- Experience with Quality of Service (QoS) development and implementation.
- Ability to multi-task and self-start in a fast-paced team environment and work independently.
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