How will you make an impact?
- Deliver demonstrations that align the NICE portfolio with the customer’s business challenges
- Identify all functional and technical challenges of assigned accounts
- Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
- Influence and educate clients that NICE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value.
- Lead in all technical aspects of the sales process.
- Assist with the definition and execution of successful proof of concepts (POC), where appropriate.
- Actively contribute to a team approach with account executives and overlay teams.
- Able to promptly respond to functional and technical elements of RFIs/RFPs
Have you got what it takes?
- 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts
- 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account
- Exceptional presentation and demo capabilities
- Experience customizing and building the storyboard for demos and POC
- Demonstrated success in achieving strategic deal wins
- Ability to manage multiple, complex sales opportunities simultaneously
- Ability to communicate from C-level executives down to Agent/Front Line level employees
You will have an advantage if you also have:
- Experience/knowledge of CCaaS, CX, and Conversational AI solutions.
- Experience/knowledge selling a full suite of SaaS products.
- Certifications and knowledge of cloud technologies (AWS, Azure, Google)
Director of Presales
Individual Contributor