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Applied Materials Process Support Engineer 
Singapore, Singapore 
809989731

Today

Key Responsibilities

  • Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.

  • Works closely with customer to optimize tool performance to meet customer process and integration requirements.

  • Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.

  • Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.

Requirements

  • PhD/ Master/ Bachelor in Engineering studies

  • 3 years and above of process-related experiences in semiconductor industry

  • Prior work experiences in a technical support or field service role will be an added advantage

  • Resourceful and proactive mindset. Ability to diagnose and resolve complex technical issues efficiently.

  • Excellent verbal and written communication skills to interact with customers and colleagues

  • Ability to provide excellent customer service and build rapport with clients

Work Location

  • North or East (Will be based at customer's location)

Full time

Assignee / Regular