Applied Materials Process Support Engineer 

Singapore, Singapore 

809989731

Key Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.

• Works closely with customer to optimize tool performance to meet customer process and integration requirements.

• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.

• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.

Requirements

• PhD/ Master/ Bachelor in Engineering studies

• 3 years and above of process-related experiences in semiconductor industry

• Prior work experiences in a technical support or field service role will be an added advantage

• Resourceful and proactive mindset. Ability to diagnose and resolve complex technical issues efficiently.

• Excellent verbal and written communication skills to interact with customers and colleagues

• Ability to provide excellent customer service and build rapport with clients

Work Location

• North or East (Will be based at customer's location)