MSD STS Supplier Onboarding Administration Specialist Vietnamese Speaker 

Malaysia, Selangor, Petaling Jaya 

809866604

Job Description

Position Responsibilities

Primary responsibilities for this position include, but are not limited to, the following:

• Supplier Onboarding Management and Fraud Prevention :
  • Serve as the single point of contact for supplier onboarding for all stakeholders, both internal and external (suppliers).
  • Be accountable for the full end-to-end supplier onboarding process for assigned cases, ensuring governance management and support for existing supplier data changes.
  • Proactive follow-up (phone & email) with the suppliers who have not finalized their registration
  • Serve as an important front-end gatekeeper to prevent fraud cases for the organization
• Process Execution and Compliance :
  • Execute the onboarding process according to the standard support model and established tools.
  • Ensure the application of adequate internal controls as needed.
  • Follow, execute & safeguard the fraud prevention process strictly
• Issue Resolution and Escalation Management :
  • Proactively evaluate cases, identify issues, and bring solutions to minimize escalations with suppliers and procurement.
  • Handle escalations and resolve complex cases effectively.
  • Ensure proper defect resolution by analyzing data and specific cases, conducting root cause analysis, and implementing corrective actions.
• Training and Knowledge Management :
  • Participate training for new joiners and provide ongoing knowledge refreshers for the team.
• Collaboration and Communication :
  • Cooperate closely with IT, Procurement, Finance and VMD teams regarding system issues and process improvements.
  • Represent the SOA team in client visits/calls and cross-functional communications.
  • Conduct regular phone calls with vendors to foster strong partnerships, streamline operations, and proactively prevent potential fraud events.

Education & Experience

• Bachelor’s Degree in Business, Accounting, or Finance
• Minimum of 3 years of experience in a finance or accounting department of a multinational company preferred and 2 years in current position
• Minimum of 2 years of relevant work experience with a demonstrated record of customer focus and project delivery
• Business process knowledge, together with demonstrated skills in project implementation is a plus.

• Apex Supplier Portal experience is a plus
• Business level of English & Vietnameselanguage(both written and spoken)

Technical/Soft Skills Requirements

• SAP Experience Required
• Intermediate to Advanced PC skills (MS Excel, Word, PowerPoint) required
• Ability to work independently and with a team in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness
• Ability to implement support around a long-term vision and milestones needed to drive the realization of that vision
• Positive, engaging disposition with high personal integrity, credibility, and energy.
• Good communication skills and ability to manage stakeholders’ requests in an efficient and assertive manner
• Advanced problem-solving and analytical skills with a proactive management style to implement new processes
• Results-oriented, sense of urgency, knows how to prioritize, ability to communicate and to create rapport with stakeholders, effective communication. Process improvement orientation, innovation and change agent. Migration experience
• Project Management skills desired
• Strong ability to coordinate and manage multiple projects
• Willingness to travel for meetings and projects (<10% of the time)

Current Contingent Workers apply

Account Collections, Account Collections, Adaptability, Analytical Problem Solving, Balance Sheet Account Reconciliations, Business Support, Communication, Compliance SOX, Credit Management, Cross-Functional Communications, Escalation Resolution, Financial Accounting Controls, Financial Operations, Fraud Awareness, Fraud Prevention, Human Resources (HR) Shared Services Advisory, Interpersonal Relationships, Management Process, Preparation of Financial Reports, Project Implementations, Project Management, Quantitative Analytics, Stakeholder Relationship Management, Supplier Contact, Supplier Relationship Management (SRM) Software {+ 2 more}

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