Amazon Application Engineer Books Shopping Experience 

United States, California, San Jose 

808787748

Creating and enhancing tools, applications, and scripts to streamline support engineers' and operations' workflows, thus resolving operational challenges effectively.Providing expert support engineering and troubleshooting services, addressing issues related to book shopping experience.Overseeing production builds, managing tools, and configuring systems to facilitate smooth software product releases and ensure successful deployments.
Key job responsibilities
Some of the key job functions of the support engineer are:- Providing engineering support for our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
- Working on maintenance-driven coding projects, primarily in Perl or shell scripts, web technologies, and Java-based projects.
- Reading and understanding complex application code and making code fixes to resolve support issues.
- Providing software deployment support in staging and production environments.
- Developing tools to aid operations and maintenance.
- Reporting system and support status.
- Owning one or more digital products or components.- Handling peak readiness and events without any issues.
- Knowledge of operational tools and systemsA day in the lifeSan Jose, SJ, CRI

- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON