Amazon Support Engineer Payments Use Cases -Tech 

India, Karnataka 

808228540

Key job responsibilities
Ensure proper documentation, notification, escalation, tracking, and follow up on the tickets.Troubleshoot and resolve system software problemsAutomated manual steps by writing scriptsBengaluru, KA, IND

- 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience scripting in modern program languages
- Excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users
- Must possess a keen attention to detail
- Outstanding customer service mindset
- Must be highly proactive, self-motivated and directed
- Dedication to and strong aptitude for troubleshooting technical problems
- Strong documentation and communication skills
- Extensive software troubleshooting experience