Boston Scientific CRM Field Clinical Representative - Champaign IL 

United States, Illinois, Chicago 

808058941

Costa Rica-Coyol

Hybrid Roles:

About the role:

Pre- Project Portfolio Surge activity,

Requirements, Design,

Build and Testing,

Deployment to post Go Live support and ongoing sustaining.

The core objective of this role will be to actively support the processes and projects designed by the Master Data Manager to ensure the accuracy and consistency of master data.

The role entails a strong involvement in

analysing and improving architectures and reporting tools

executing the implementation of continuous improvement initiatives.

You're Responsibilities include:

• The role represents the Business Users in the Agile ERP team, working closely with Stakeholders to support the translation of User Requirements into Business User Stories and the ‘Who, What, Why’ Acceptance Criteria.
• Supporting in the cross functional requirements gathering with the other Magellan Workstreams, Strategic Integration Vendors, BSC BPL’s, SME’s, Communities of Practice’s, IT Solution Architects/COE and Stakeholders across the network
• Translate user requirements into JIRA work items in the Team backlog, User Stories, Spikes, Tasks.
• Proactively test MDG functionality in line with the appropriate acceptance criteria and provide feedback to the development team.
• Participate in the writing and reviewing of test cases.
• Participate in all testing phases of the project deployment and Run Support.
• Support in any cross functional testing with the other Magellan workstreams.
• Work closely with cross functional teams to establish processes, procedures and defined roles and responsibilities for master data management.
• Disseminate best practices and standardization in Master Data Management across BSCI.
• Create, update, and review all MDG related end user documentation.
• Prepare content & participate in MDG CoP’s.
• Provide MDG end user training as required to enhance the knowledge base across BSCI.
• Participate in gathering voice-of-customer raised by the business in terms of user experience issues, as well as related expectations after issue resolution.
• Works closely with the MDG Run Support Team and supports in investigating reasons for potential issues and related alternative solutions.

What We’re Looking For:

• Bachelor’s degree in Business, Engineering, Science or applicable field required.
• 3+ years technical professional or operational experience in medical device field required.
• 3+ years of Systems/Applications experience as BPL/SME
• Strong knowledge of SAP is an advantage
• Ideally previous experience of a major Program introduction/upgrade, ideally within an IT/Systems or Business representative role
• A proven track record of Continuous Improvement, system upgrades/enhancements, proactive problem solving or LBP.
• Demonstrated high degree of integrity, professionalism, and the ability to establish credibility.
• High sense of urgency and commitment to execution.
• Previous experience of Scaled Agile Project Management an advantage and/or proven adaptability, comfortable with change and with a demonstrated ability to react and respond to a fast-changing environment.
• Role location is flexible, with participation at Team meetings, collaborative project events, with a Marlborough/Minnesota focus and across various other BSC locations.
• Please Submit Resume in English

Skills:

• Analytical, detail oriented and accurate
• Precise, methodical, and respectful of procedures
• Ability to research and work on data.
• Problem solving & insight generation skills.
• Strong communication skills with employees at all levels including ability to translate distinct terminology differences between and for technical teams and business teams.
• Strong relationship building skills and interfacing with stakeholders.
• Ability to work in multiple virtual team’s
• Ability to execute repetitive activities if required.

Quality System Requirements:

In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.