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Regular or Temporary:
English (Required)
1st shift (United States of America)This is an onsite position, requires ability packages in excess of 50 pounds. Work schedule is either 7:30 AM-4 PM or 8:30-5 with overtime as required by the business unit.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Developing knowledge of unclaimed property laws and regulatory guidelines.
2. Provides support for daily operations and communicates with internal and external clients to properly document account status.
3. Research dormant accounts and monitor transactions for non-post items and make "pay or return" decisions on monetary and maintenance transactions.
4. Responsible for reconciling safe deposit box shipments, entering client information into the unclaimed property system and storing contents in the central vault for future retrieval.
5. Perform due diligence research and work production reports to track escheatable accounts
6. Analyze, report and timely file unclaimed property in accordance with escheatment laws and Truist corporate policies.
7. Responds to verbal, written and electronic unclaimed property related inquiries from internal business partners and external clients.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent
2. 1-2 year of banking operations experience
3. Proficient with Microsoft Office
4. Ability to perform analytical research
5. Strong written and verbal communication skills
Preferred Qualifications:
1. 2 years of college or 2+ years of banking operations experience
2. Working knowledge of banking systems
3. Knowledge of unclaimed property laws and guidelines
4. Intermediate Microsoft Excel skills
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