Citi Group Junior KYC Analyst 

United States, Indiana 

807013340

What you will do

• Conduct customer outreach activities via phone/letters to obtain client information, account usage details, and to update client profile information
• Formulate findings based on outreach and analysis and identify appropriate action for resolution
• Document and track all findings and outcomes of each investigation
• Handle complaints and/or appeals related to customer outreach processes and working with internal team to assist in resolution, as necessary
• Evaluate equipment and/or staff resource allocation to identify potential issues that may impact department workflow.
• Assist with reviewing reports in Excel and obtain missing data elements through various research systems, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we need from you

• University degree
• Interest in AML and KYC
• Fluency in English
• Articulate in both written and verbal communication
• Attention to detail
• Ability to manage performance and targets in a fast paced, pressured environment

Education:

• University Degree

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our page to learn more.

Highlights of our core benefits include:

• Award winning pension
• On-site health services
• Private medical insurance packages to suit your personal circumstances
• Paid parental leave
• Generous holiday allowance starting at 20 Days plus bank holidays; increasing with tenure

Time Type:

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