The application window is expected to close on January 24, 2025.
Note: This job posting may close earlier if the position is filled or if a sufficient number of applications are received.
What You’ll Do
As a Business Analyst, you will be an integral part of the team that owns the demand and capacity planning process within Cisco Security. In this role, you will:
- Analyze current capacity levels and utilization across various products and services.
- Forecast future capacity requirements based on historical data, market trends, and business growth projections.
- Develop models and scenarios to predict capacity needs and identify potential bottlenecks.
- Identify opportunities for improving efficiency and reducing costs.
- Collaborate with department heads to develop long-term capacity planning strategies.
- May deliver presentations and training courses including measurement analysis, improvement, and control.
- Communicates team progress. Performs cost and benefit analyses.
Minimum Requirements
- Bachelor’s Degree + 7 years or industry experience or Master’s Degree + 4 years of industry or equivalent experience, to include experience within an engineering organization
- 4 years of experience using service management tools such as Jira, ServiceNow or Atlassian
- 4 years or experience with Excel for capacity and/or resource planning
Preferred Qualifications:
- Experience in data center deployment and infrastructure procurement
- Experience in data visualization using Tableau, Looker, Power BI, or equivalent platforms.
- Proactive and results-oriented, with strong prioritization skills
- Experience in analytics automation and dashboarding.
- Experience working on large data projects
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