Bank Of America Network Operations \ Engineer 

Mexico, Mexico City, Mexico City 

802244680

Responsibilities:

• Incident and problem management

• Work closely with other enterprise teams on the implementation of network changes, adhering to the enterprise Change Management standards

• Manage relationships with business and technology partners

• Visit Bank’s remote sites for on-site support

• Ensure all relevant risk, financial, and compliance polices and standards are met

• Ensure the execution plan is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders

• Create an inclusive and healthy working environment, and help to resolve organizational impediments/blockers

• Willing to work after hours and weekends as required, either remote or local at the site

• Manages stability, resiliency, reliability, and performance of supported systems

• Fulfills requests from business users and operations and communicates technical status updates with appropriate teams

• Captures and translates business requirements into infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment

• Supports change implementations, proactively identifies potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications

• Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly

• Provides release support when needed and manages engagement across audiences

• Provides full lifecycle management of the infrastructure and application environments.

Required Skills:

• 5+ years’ experience in a Network Operations role

• Highly developed operational experience; being able to troubleshoot complex network security and routing issues in a large multi-vendor environment

• Knowledge of networking communication principles, network standards, and network security practices

• Preferably has previous experience working within a large Financial Services environment

• Experience working in datacenter/server-room environment

• A mix of ‘Data’ and ‘Security’ technologies with strong hands-on experience on the majority of the technologies listed below:

  • Cisco Routing/Switching – CCNP+ Level or equivalent experience

  • In-Depth Working Knowledge configuring and troubleshooting full suite of Cisco switches and routers – IOS, NX-OS, IOS-XR

  • Working Knowledge of Market Data delivery networks using both TCP and UDP multicast with an ability to comprehensively troubleshoot through these networks

  • Experience in network analytics through packet capture(Sniffer) and (Netscout)

  • Excellent understanding of common network technologies, including TCP/IP, IPSec, VRRP, HSRP, SNMP, NAT, Multicast, Sub-netting, Ethernet, Access-lists

  • In-Depth Working Knowledge and understanding of the following routing protocols: BGP, OSPF, EIGRP, ISIS, MPLS

  • Knowledge of core network services (DNS, SNMP, SMTP, NTP, syslog, HTTP)

  • Knowledge of network monitoring tools (SEVONE, HPNA, Splunk)

  • Knowledge on security technologies: Firewall (Checkpoint, Nokia and Juniper), Proxy, IDS/IPS

  • Knowledge of load-balancer technologies: F5 BigIP/LTM/GTM/APM, iRules

  • Knowledge of SDN (Software-Defined Network) and SDWAN

Desired Skills:

• Certifications (ITIL, CCNP, other technical certifications)

• Good communication, time management and project management skills

• Ability to multitask and able to perform well under tight deadlines

• Team Player & ability to work alone and with other teams for live troubleshoot calls

• Innovative Thinking

• Production Support

• Result Orientation

• Risk Management

• Solution Design

• Adaptability

• Analytical Thinking

• Collaboration

• Influence

• Solution Delivery Process

• Architecture

• Automation

• DevOps Practices

• Project Management

• Stakeholder Management