Ebay Senior Software Engineer 

India, Karnataka, Bengaluru 

800339228

This position is based in Bengaluru, India, but you'll collaborate actively with teams in North America, Europe, and APAC. Success in this role requires a willingness to work across time zones and occasionally adjust your schedule to support distributed team coordination and decision-making.

You will contribute as a strong individual contributor, while also mentoring junior engineers and leading technical efforts on key projects within the Customer Support Platform team.

• Design, develop, and maintain robust backend systems and services using Java, with deep hands-on expertise in API frameworks such as SOAP, REST, and GraphQL.

• Own the development of scalable APIs, workflow and action frameworks, batch processing systems, and email delivery platforms that drive core customer support functions.

• Collaborate with product managers, architects, and peer engineers to transform business needs into scalable, reliable, and maintainable technical solutions.

• Lead key projects within the team, owning components end-to-end—from technical design and implementation to deployment and support.

• Integrate with world-class customer support platforms ensuring seamless and secure connectivity between internal systems and external services.

• Provide technical mentorship and code reviews to junior engineers, encouraging high coding standards, architectural rigor, and collaborative learning.

• Contribute to a strong DevOps culture, supporting CI/CD automation, observability, and resilient operations for your services.

• Work in an Agile environment, participating in sprint planning, backlog refinement, estimation, and retrospectives.

• Apply hands-on experience with AI development tools (e.g., smart code generation) to improve efficiency and improve software quality.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent experience.

• 8+ years of professional software development experience, with a focus on Java-based backend systems in large-scale, distributed environments.

• Deep expertise in API development using SOAP, REST, and GraphQL.

• Experience building and operating systems that support high availability, resilience, and performance under scale.

• Familiarity with customer support technologies and integrations with External platforms like Salesforce, or Genesys is a strong advantage.

• Strong understanding of Agile development practices and modern DevOps principles, including CI/CD, containerization (Docker/Kubernetes), and observability tools.

• Practical experience with AI-assisted development tools, and a proactive approach to adopting and applying intelligent solutions that **boost** engineering speed and software reliability.

• Excellent debugging, problem-solving, and analytical skills.

• Strong written and verbal communication skills, with a collaborative approach and the ability to mentor peers and lead by example.

• Flexibility and openness to collaborate across global time zones, with occasional schedule adjustments to support international team coordination.