JPMorgan Head Customer Relationship Management CRM 

China, Hong Kong, Hong Kong Island 

7997492

Job responsibilities

• Lead the strategic development and implementation of the sales enablement platform
• Collaborate with sales, marketing, and technology teams to align platform capabilities with business goals
• Drive the adoption and utilization of sales tools and resources to enhance sales effectiveness
• Develop and deliver training programs to equip the sales team with the necessary skills and knowledge
• Analyze sales performance data to identify trends and opportunities for improvement
• Foster a culture of continuous learning and development within the sales team
• Ensure seamless integration of the sales enablement platform with existing systems and processes
• Monitor industry trends and best practices to keep the platform competitive and innovative
• Engage with senior leadership to communicate platform impact and strategic direction
• Manage vendor relationships and oversee platform enhancements and updates
• Champion a client-centric approach to sales enablement, ensuring alignment with client needs and expectations

Required qualifications, capabilities, and skills

• Minimum of 10 years of experience in asset management or a related field
• Proven track record in leading sales enablement or marketing initiatives
• Effective leadership and team management skills
• Excellent communication and presentation abilities
• In-depth understanding of sales processes and tools
• Ability to analyze data and derive actionable insights
• Experience in managing cross-functional projects and teams
• Proven strategic thinking and problem-solving skills
• Proficiency in CRM and sales enablement platforms
• Ability to work effectively in a fast-paced, dynamic environment
• Commitment to fostering a diverse and inclusive workplace

Preferred qualifications, capabilities, and skills

• Experience in the Hong Kong or APAC asset management market
• Familiarity with Salesforce or similar CRM systems
• Advanced degree in marketing, business, or a related field
• Experience in digital marketing and client engagement strategies
• Large network within the asset management industry
• Ability to influence and drive change across diverse teams
• Passion for leveraging technology to enhance sales and marketing efforts