Philips Collections Specialist - French 

Panama 

799411112

Collections Specialist - French

Job Summary:

As a CollectionsSpecialists you are responsible for following thecollections process with

Your role:

• Manage an active customer base of accounts.
• Contact clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises.
• Meets or exceeds targeted cash collection metrics, reducing past due, bad debt exposure, and other quantitative targets.
• Accountable for reporting any disputed/ short-paid invoices, identifying the root causes, and collaborating with the internal department to expedite resolution/payment.
• Escalate major collection issues with Management that may require special attention/ support.
• Assist the cash applications department with resolving payment application discrepancies ensuring adjustments are completed in a timely fashion.
• Support and develop accounts receivable lean process improvements.
• Prepare proposals for agency placement and write off to bad debt.

You're the right fit if:

• You have a Bachelor's degree accounting, finance, or equivalent mix of academic and professional background
• +1 year of working experience on B2B collections, retention, customer service or an equivalent mix of professional background with academic studies.
• Fluent in French. Professionally proficient English

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