Job Responsibility
- Knowledge of ICC Rules : UCP 600, International Standby Practices: ISP98 & Guide to ICC Uniform Rules for Demand Guarantees URDG 758, Boycott regulations, Office of Foreign Assets Control compliance.
- Service Delivery & Client Focus : The responsibilities would include managing overall Service delivery, flawless execution, smooth new migrations and enhancing overall client experience across each of these verticals. Document Business use case (as per the requirements) to size the requirement benefits, scope statement, potential risks for presentation to Global Program for budget and other necessary approvals
- Operational Excellence & Trade Transformation : The candidate will be required to drive innovative solutions for efficient operations and prioritize key technology enhancements across various processes that will support productivity and controls enhancement Participate in solution design and ensure alignment vis-vis requirement. The candidate should have data analytical ability to understand the data and identify opportunities for reducing manual touchpoints. Candidate should have working knowledge of IA data tools like Alteryx, Tableau etc
- Operating Model : Drive strong focus on building synergies across verticals and further enhancing the set-up of various Centers of Excellence. Determine appropriate utilities that can be built and leveraged across the region, through optimal utilization of like-functions across CIB Operations. Tracking all the project milestones
- Partnership & Governance : The candidate will work in a matrix environment and in close partnership across various sites and business partners. He/ she will be responsible for managing new migrations and build and leverage partnerships across businesses locally as well as with global business partners in line with the overall product/business objectives. Preparing training materials and provide training to the staff to achieve operational readiness
- Risk & Controls : The candidate will be responsible for building a strong Risk aware/controls focused operations and working closely with the Business Partners and Risk/Controls Managers in driving/implementing an effective, robust, pro-active and sustainable controls program to pro-actively manage risks to the business
Required Skills and Qualifications
- 10+years of Core Trade finance experience, strong business knowledge on trade products, processes & systems.
- Extensive knowledge of trade products including but not limited to commercial (import & export) and standby letters of credit, documentary collections, bank to bank reimbursements, supply chain finance, trade loans, etc.
- Excellent attention to detail, and an ability to know when a deep dive approach is appropriate.
- Strong analytical ability with experience in analyzing and synthesizing large data sets
- Strong level of proficiency with Microsoft tools (Excel, PowerPoint, SharePoint, Project), Knowledge of Tableau, Alteryx will be an advantage
- Leadership and staff development skills with prior team management experience.
- Excellent communication, negotiation and influencing skills with the ability to develop and maintain collaborative relationships with business and technical parts of the organization.
- Can operate in a dynamic environment with tight deadlines and can prioritize one’s own and teams work to achieve them.
- Ability to partner with demanding stakeholders, managing their expectations while developing strong working relationships with them.
Understanding of operational risks and related controls, audit and internal control framework