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Key job responsibilities
* Lead a team of highly talented Dev Ops & Sys Dev engineers responsible for managing all aspects of mission-critical systems.
* Lead and manage the team that drives organizational standards for operational excellence and resiliency.
* Establish strong relationships with internal partners and peer stakeholders to understand and meet their needs while operating existing systems at a high quality.
* Participate in incident management to resolve outages and communicate with a global audience and participate in calls resolving outage.
* Develop and maintain a culture of innovation and operational efficiency in the team.
* Manage the design and development of new software solutions supporting our internal teams, including code reviews, testing, deployment and post-launch monitoring.* A successful candidate will be a hands-on manager with an established background in developing and operating platforms and services, developing and hiring extraordinary talent, have strong technical ability, great communication skills, and a motivation to achieve results in a dynamic fast paced environment.
· A Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or five or more years of work experience in System development as an equivalent.
· 5 or more years of people management experience leading System development teams.
· Proficiency in one or more general-purpose programming languages such as Java, C/C++, C#, Objective C, Python, JavaScript, Ruby, and Go.
· Experience designing, building, and operating large-scale distributed systems or web services.
· Experience in managing large scale infrastructure and automation.
· Experience engaging and influencing senior executives using both verbal and written communication tools.
· Expertise in operational excellence, security compliance, and distributed systems’ resiliency.
· Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
· Experience developing in Python for similar modern programming language, such as C++, Java, C#, or Ruby.
· Expertise in operations of highly available and scalable internet systems with large customer base.
· Experience managing staff and meetings across multiple sites and time zones.
· Excellent communication abilities, both verbal and written, including long-form business writing on complex topics.
· Ability to drive effective teamwork, collaboration and commitment.
· Excellent analytical problem solving and troubleshooting skills.
· Experience developing and improving operational documentation, procedures and workflows.
· Ability to credibly coordinate between technical teams, peers and business stakeholders.
· Ability to quickly learn and adopt new technologies.
· Experience managing on-call support coverage, escalation and critical issue management.
· Experience in contributing to the definition and implementation of automation opportunities within an operations environment.
· Experience in root cause analysis and error correction, identifying changes to procedures and systems to implement long term fixes and avoid repeating issues.
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