Deep understanding of the core travel booking experience on the Citi Travel portal.
Embrace and leverage technology teams alongside the Delivery lead to drive a seamless digital travel booking experience.
Build clear and actionable requirements for new features that communicate business needs with accurate details and transparency that drives alignment between stakeholders.
Influence across the business to advocate for priority and navigate roadblocks to drive impact around key KPIs.
Collaborate across teams to solve production issues that drive customer pain points.
Create business cases and deliver value by proactively identifying opportunities for enhancements and growth.
Partner with servicing, marketing, compliance and risk managers to drive roadmap priorities.
Monitor, report and provide strong analytics that drives strategic initiatives.
Qualifications:
5+ years experience in product management or relevant field.
Knowledge of the product development lifecycle including ideation, strategic development, requirements definition and value management.
Bachelor's degree required; advanced degree a plus.
Strong verbal and written communication skills, including presentation skills.
Project management and governance experience with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines.
Superior organizational skills, with proven ability to successfully manage multiple, concurrent priorities in addition to strong judgment and critical thinking skills.
Self-motivated with a passion for establishing and maintaining a culture of control within the business.
Demonstrated relationship management skills with ability to deepen relationships, build partnerships, and influence a group of diverse stakeholders across the businesses and key functional support areas.
Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business.
Deep functional knowledge of Credit Card Rewards is a plus.
Pragmatic problem-solver, forward thinker with independence of thought.
Consumer SalesConsumer Product SalesFull timeWilmington Delaware United States$125,760.00 - $188,640.00