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Digital Document Manager – DDS – VP
You will also be interacting with multiple Operations & technology teams within the organization to (re)design processes.
Job Responsibilities
- Ability to proactively identify issues and co-ordinate with the relevant functions internally (e.g.: client service professionals, legal etc.) for prompt resolution on disputed points within set time-frame parameters.- Ability to resolve issues in a time bound fashion and provide regular update to senior management on BAU, projects etc.
- Ability to generate reports and scorecards, present them in operations calls, provide capacity and contingency planning.- Ability to manage internal Service Level Agreement and communicate performance to stakeholders through effective reporting
"Required qualifications, capabilities and skills
- MBA in finance with minimum 8-9 years’ experience in operations
- Skilled in MS office applications including Outlook, PowerPoint, Excel, Word, Access and Project
- Familiarity with a global bank's process & operational environment including management and external reporting is a must. Strong business knowledge i.e. Investment Banking process and system knowledge required
- Ability to manage a team of high achievers with diverse experience and skill sets using a strategic approach
- Inclusive leadership skills with the ability to identify talent, recruit, coach, mentor, and develop team members to ensure the team's activities support Operations in attaining its strategic goals
- Ability to deal with day-to-day issues as well as planning and executing projects / initiatives
- Ability to know when a deep-dive approach is appropriate with excellent attention to detail"
Preferred qualifications, capabilities and skills
- Graduate or Post-Graduate with 8-12 years’ experience in operations
- Ability to operate effectively in a dynamic environment with proven team management skills
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