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Citi Group Cash Trade Processing Analyst - SYDNEY Australia, Western Australia 79455183
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(Internal Job Title:-C10) based in Sydney, Australia. Being part of our team means that we will provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
We empower our employees to manage their financial well-being and help them plan for the future.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
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In this role, you are expected to:
TheCash and Trade Proc Analyst 1is an intermediate level role responsible for executing complex transactions and responsible for providing Citi’s Trade clients with Service support. The overall objective is to act as a subject matter expert while processing all trade transactions. The candidate will drive the effective execution and be responsible to process and deliver premium client service to our base of corporates, commercial, financial Institution and Global Subsidiary clients.
Understand end to end processing of Trade products including but not limited to Bid Bonds, Performance Bonds, Financial Guarantees and Standby Letters of Credit.
Ensure transactions are processed efficiently, act as a SME (subject matter expert) and recommend process improvements
Responsible for the pre and post processing functions attaching to our customer’s trade transactions
Ensure prompt payment and collection of any outstanding fees on our Trade Transactions with our clients
Handle customer inquiries and maintenance of service standards to ensure a prompt response to the customer
Keep knowledge up to date for trade and banking practices to deliver a premium service.
Recommend new work procedures and contribute to the development of process enhancements, customer service techniques, models and plans, as needed
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Work closely with the Relationship Managers, TTS Trade Product, Sales and Operational teams to support Trade product and transactional services and on new business referrals
As a successful candidate, you would ideally have the following skills and exposure:
Bachelor’s/University degree or equivalent experience
2-3 years trade experience in a trade-processing department of a major domestic or international bank.
Knowledge of legal documentation standards an advantage.
Strong internal and external Customer service focus
Strong team ethics and continual willingness to learn from others and share knowledge.
Strong attention to detail
Ability to build relationships
Can identify opportunities to improve processes and assist the Business and it’s customers
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Time Type:
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