Follow up on orders to be entered and those already entered by Channel Partners, coordinating with the different departments involved in the process, until billing is confirmed.
Assist in the follow-up of pending and urgent orders, their status (backorder, allocation, hold, etc.), and collaborate on finding a solution.
Maintain an organized and accessible filing system for the sales team.
Develop and track daily sales performance indicators, manage sales tracking tools (SFDC), and compile reports.
Maintain constant communication with Channel Partner Leaders and the Distribution Business Manager to communicate the points mentioned above.
Required qualifications:
University student in the following fields: Industrial Engineering, Business Administration with an emphasis on Operations/Processes.
English level B1.
Proficient in MS Office, especially MS Excel at an intermediate level, with experience in handling pivot tables, sales KPI reports, and databases.
Analytical skills and the ability to multitask.
Efficient customer service skills.
Strong ability to work in teams and navigate within the company matrix.