Bank Of America Consumer Product Strategy Analyst III - Client Protection 

United States, Arizona, Phoenix 

792830907

Job Description:

Job Description:
This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, PowerPoint, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

The Client Protection organization is hiring an analyst for our Fraud Prevention team. This analyst will be responsible for the following:
• Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications
• Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape
• Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partner

Responsibilities:

• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Leads coordination of the production of product performance reports and updates for senior management

Skills:

• Business Analytics

• Business Intelligence

• Data Quality Management

• Fraud Management

• Monitoring, Surveillance, and Testing

• Collaboration

• Data Visualization

• Oral Communications

• Problem Solving

• Written Communications

• Analytical Thinking

• Critical Thinking

• Data and Trend Analysis

• Innovative Thinking

Required Qualifications:

• Previous strategy development or related experience

•Mortgage & HELOC knowledge or related experience

• Ability to identify upstream and downstream impacts

• Basic understanding of 1st and 3rd party fraud, scams and/or mules

• Strong attention to detail

• Ability to ensure confidentiality

• Ability to build and maintain relationships with line of business leaders and multiple stakeholders throughout the organization.

• Strong written and oral communication skills.

• Ability to manage multiple projects in a complex and rapidly-changing environment.

• Ability to work independently as well as part of a team.

• Excellent time management skills

• Intellectually curious and willing to dive into complete issues\problems and solve

• Experience with PowerPoint, WebEx and Excel

• 3+ years of strategy development or related experience.
• SQL/SAS Coding experience
• 2+ years of fraud/fraud detection experience and/or 2+ years of analytical /financial experience (Mortgage and HELOC experience preferred)
• Proven track record of building and deploying Fraud process and control changes
• Advanced Excel capability
• Bachelor’s degree, ideally in a quantitative discipline such as mathematics, statistics, economics, business, engineering, finance or operations research
• Previous Underwriting experience