Microsoft Senior Community Affairs Manager – Central 

United States, Indiana, Indianapolis 

792740737

Required/Minimum Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years experience managing cross-functional and/or cross-team projects.
• 2+ years experience working directly with critical environments systems such as power and/or cooling.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Experience in building trust with local municipality, non-profit decision makers and community members, articulating the impact of the cloud and Microsoft’s commitment to responsible technology leadership.
• Able to set clear expectations internally and externally based on community needs, available funding and timelines.
• Understanding of research methodologies, and experience in developing and sharing strategic recommendations from a broad range of data sources (e.g., survey data, social intelligence, qualitative research, online telemetry, business metrics)
• Experience with creating and implementing external communications plans, including crisis communication management, utilizing modern communication strategies.
• Ability to work across groups managing individuals both directly and indirectly, marshalling resources toward a common goal and drive for results.
• Experience managing contractors, agencies, and/or other third parties
• Committed team player with cooperative interpersonal and communication skills (e.g., listening, written, oral, and data visualization)
• Skilled at prioritization, creating order out of ambiguity
• Ability to thrive in a fast-paced multinational environment working across multiple lines of business.
• Experience with infrastructure development and/ or construction preferred
• Competent project / program management skills
• Proficient technical skills, understanding Microsoft Cloud and Office productivity offerings
• Track record of developing 6-month plans and driving them to completion.
• Able to work across cultures effectively, valuing diversity within virtual team
• Working knowledge of international business practices

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 17, 2024.

• Act as a primary point of contact between the local community and Microsoft’s datacenters.
• Coordinate qualitative (e.g. community listening sessions) and quantitative data collection, and turn that research data into actionable insights to understand and prioritize community needs, as well as identify social risks and opportunities
• Use research findings and exercise thought leadership to develop location-specific community strategy that delivers on Microsoft’s mission and vision, including:
• Immediate corrective and preventive action recommendations, identifying key internal stakeholders (like Land Development or Construction) to implement these recommendations.
• Local community communication plan, sharing knowledge of the crucial role of datacenters, as well as the impactful and meaningful projects Microsoft supports.
• Local social impact investment plan aligned to community needs and are self-sustaining.
• Lead strategic engagements with local community groups such as municipal leaders and community based non-profit organizations to adopt Microsoft community initiatives into their core focus.
• Collaborate with the global functional team to localize and implement our community research methodology, community communications priorities, as well as community development initiatives in each community.
• Coordinate activities with a broad set of CO+I stakeholders, including Land development, Research, Construction, Permitting, Engineering and Design, Energy, Government Affairs, End to End, and Operations teams as well as with local Microsoft teams.
• Measure impact mapped to the global Community Affairs scorecard and deliver a regular cadence of program updates to Community Affairs leadership team.
• Travel 25-50%.