Your Role and Responsibilities- Infrastructure Management:
- Design, build, and maintain scalable, resilient infrastructure using cloud platforms (AWS and Azure).
- Manage and optimize Kubernetes clusters, containers, and microservices.
- Implement Infrastructure as Code (IaC) using tools like Terraform (Must), Ansible (Good to have), or CloudFormation(Good to have).
- Automation & CI/CD:
- Maintain automated CI/CD pipelines to ensure rapid, safe, and reliable delivery of software.
- Automate repetitive tasks, processes, and workflows to increase efficiency and reduce human error.
- Implement and maintain monitoring, logging, and alerting systems to ensure visibility into system performance.
- Cost Optimization:
- Set up monitoring and reporting tools to track cloud spending in real-time.
- Regularly review the architecture and operations to identify areas where costs can be reduced. This includes evaluating new tools, services, or practices that could lead to further cost savings.
- Collaborate with development teams to ensure that cost-efficient practices are followed in software design and deployment.
- Recommend and manage the purchase of reserved instances, savings plans, or other discounts offered by cloud providers to reduce costs for long-term workloads.
- Incident Response & Troubleshooting:
- Respond to and resolve incidents in a timely manner, ensuring minimal downtime and impact on customers.
- Perform root cause analysis and post-mortem reviews to prevent recurrence of issues.
- Collaborate with development teams to improve system reliability through proactive issue identification and resolution.
- Performance Optimization:
- Monitor system performance and capacity, and implement improvements to optimize efficiency and scalability.
- Analyze and improve application performance, ensuring high availability and low latency.
- Security & Compliance:
- Ensure security best practices are followed across the infrastructure.
- Implement security controls and monitoring to protect against vulnerabilities and threats.
- Work with compliance teams to ensure systems adhere to regulatory requirements.
- Collaboration & Communication:
- Work closely with software engineers, product managers, platform team, Global Support and other stakeholders to ensure system reliability aligns with business goals.
- Provide guidance and mentorship to junior SREs and other team members.
- Document processes, procedures, and best practices for the broader team.”
Required Technical and Professional Expertise
- Bachelor’s/Master’s degree in Computer Science, Engineering or another relevant field.
- Prior experience of 5-8 years with Enterprise Backup/Storage solutions.
- Good understanding of IT infrastructure and ITSS security standards which integrates or are used by backup or storage solution.
- Highly motivated with a desire to improve processes and procedures that support the backup and storage infrastructure.
- Develop and maintain a deep understanding of the risks and security vulnerabilities for backup/storage applications.
- Awareness of penetration testing methods preferred.
Preferred Technical and Professional Expertise
- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
- 3-5 years of experience in Site Reliability Engineering, DevOps, or a similar role.
- Strong experience with cloud platforms (AWS and Azure) and cloud-native technologies.
- Proficiency in scripting languages (e.g., Python, Bash) and automation tools.
- Experience with containerization (Docker, Kubernetes) and orchestration.
- Knowledge of networking, security, and infrastructure best practices.
- Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
- Strong problem-solving skills and ability to work under pressure.
- Excellent communication and collaboration skills.