Charlotte, North Carolina, United States of America
$110,760 - $166,640 USDRisk Management
Depth & Scope:
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Oversees and leads a large and/or highly complex and diverse reporting function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
- Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
- Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
- Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other businessmanagement/enterpriseareas
- Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/ordeliverables/frameworks/shortto long term goals etc.)
- Sets operational team direction and collaborates with others to execute on common goals
- Focuses on longer-range planning for functional area (e.g. 12 months or greater)
Education & Experience:
- Undergraduate degree or technical certificate and/or
- 10+ years relevant experience
- Advanced knowledge of multiple risk management disciplines, strategies, governance, regulations, controls, operating environment, consulting principles, procedures and processes
- Knowledge of risk management environment, standards, regulations and mitigation
- Knowledge of current and emerging competitor and market trends
- Ability to contribute to strategic direction of the function and provide trusted and reliable reporting, advice and opinion to senior leadership
- Ability to forecast initiatives and demand in order to develop annual strategic plan
- Skill in managing budgets, P&L, and resource allocation
- Skill in talent development and performance management
- Ability to establish goals and objectives that support the strategic plan
- Advanced ability to lead, plan, implement, and evaluate program/project activities to ensure completion of initiatives
- Ability to make an impact, influence, and achieve results with effective negotiation, problem-solving, and communication skills
- Skill in using computer applications including MS Office
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships across teams and functions
- Ability to work successfully as a member of a team and independently
- Ability to exercise sound judgement in making decisions
- Ability to analyze, organize and prioritize work while meeting multiple deadlines
- Ability to handle confidential information with discretion
PREFERRED QUALIFICATIONS
- Will consider 7+ years of experience in Issues Management programs
- Previous experience with Tableau, Rahona, Excel and Power Point
- Knowledge with Enterprise Governance, Risk Management and compliance systems suggested
- Previous experience developing and executing Data Quality Programs
- Experience with Merlin, helpful
Customer Accountabilities:
- Oversees a function of enterprise Risk Program professionals providing oversight and control related advisory services to Risk partners
- Provides strategic direction on a broad and diverse range of complex global Risk program activities
- Develops Risk enterprise-wide frameworks, policies, standards, procedures in coordination with management in line with TD's Risk Program
- Works with executive team, senior business management/partners to develop proactive strategies, tactics, policies and programs to effectively manageregulatory/complianceissues
- Contributes to the development and implementation of enterprise Risk programs related to all aspects of Risk legislation
- Meets with business partners and leaders to determine Risk strategies and compliance culture
- Takes corrective action and recommends or implements changes to procedures, as required
- Lead role in managing and in responding to periodic exams/audits and various regulatory bodies
- Participates in/leads enterprise-wide or Risk focused special projects
- Oversees research, development and implementation of new processes, technologies or operating models
- Works autonomously as the leader of the team and assists with development of group policies and approval of procedures in coordination with leadership team and colleagues; and promotes and monitors staff adherence to approved internal Risk policies, procedures, standards and guidelines, in addition to those federally mandated
Shareholder Accountabilities:
- Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leveraging TD’s operating model to maximize efficiency, effectiveness and scale
- Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities
- Plans and executes on strategic activities, reviews and communicates results, and adjusts tactics accordingly
- Executes on the annual business plan to deliver results aligned with business strategies
- Manages overall budget, revenue and expenditures, meets business objectives while increasing efficiency and effectiveness
- Proactively identifies key business opportunities, researches and recommendsenhancements/modifications,develops strategies to achieve recommendations and works closely with team to execute and implement
- Monitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertise
- Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risktransactions/activitiesas necessary
- Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
- Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
- Ensures employees are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
Employee/Team Accountabilities:
- Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty
- Develops annual and/or long term plans for own area and influences plans well beyond area managed
- Responsible for management of the overall team providing both leadership and guidance
- Sets targets and objectives for the team, and delivers results
- Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
- Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and provides regular input into employee assessments and development plans
- Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
- Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
- Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
- Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
- Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
- Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
- Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Our Total Rewards Package
awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.