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Walmart Manager Technology Operations - Seller Wallets Marketplace United States, Arkansas, Bentonville 789615745
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Program Manager-Technology Operations, Seller Wallets for Marketplace
The ideal candidate has a strong background in payments or fintech combined with expertise in business operations, program management, and stakeholder coordination. You will play a critical role in improving the sellers’ payment experiences and overall impact on seller success
Key Responsibilities:
Program Strategy & Execution:
- Assist to define program objectives, key performance indicators (KPIs), and success metrics to track adoption, usage, and financial impact
- Collect user feedback and distill user insights to inform business strategy or product strategy
- Stay updated on industry trends, the competitive landscape, macro-economic factors, and emerging trends in embedded payments and fintech.
- Leverage the industry insights to identify and champion forward-looking innovation opportunities in embedded finance
Stakeholder Management & Cross-Functional Collaboration:
- Work closely with Product, Engineering, Compliance, and Customer Support teams to ensure the successful rollout of Seller Wallet features.
- Partner with Finance, Legal, and Regulatory teams to ensure all wallet functionalities comply with local and global financial regulations
- Collaborate with Business Development and Marketing teams to drive seller awareness and adoption of wallet features.
- Support the end-to-end development and execution of the Seller Program, ensuring seamless execution of various marketing tactics, program training, events and more
Payments & Financial Operations:
- Oversee the fund flow mechanisms, disbursement timelines, and reconciliation processes to ensure secure and timely seller payouts.
- Identify and resolve operational issues related to payments, chargebacks, or fraud, working closely with Risk and Compliance teams.
- Analyze transaction trends and seller behaviors to recommend enhancements in fund withdrawal options and working capital solutions.
Process Optimization & Risk Mitigation:
- Continuously improve wallet onboarding, KYC/AML verification, and seller fund disbursement processes for scalability and efficiency.
- Develop risk management frameworks to detect fraudulent activities and mitigate payment risks.
- Ensure compliance with marketplace policies, payment regulations, and financial reporting requirements.
You'll sweep us off our feet if you have...
Experience working with payment processors, banking partners, or fintech providers.
Knowledge of marketplace dynamics and seller financial needs.
Proficiency in SQL, data analytics tools, or financial modeling
Minimum Qualifications:
Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area OR 5 years’ experience in project management, program management, program operations, or related area.
5+ years of professional experience in business operation, strategy or program management in payments, fintech preferably within an e-commerce or marketplace environment.
Proven ability to drive cross-functional collaboration and manage multiple stakeholders across Product, Finance, Risk, Compliance, and Operations.
Experience in designing and launching financial products for sellers or small businesses.
Strong analytical skills, with the ability to leverage data for decision-making and process improvements.
Excellent communication and project management skills, with a track record of delivering complex programs on time.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see
Hoboken, New Jersey US-10649/Bellevue, Washington US-11075:The annual salary range for this position is $96,000.00-$186,000.00 Sunnyvale, California US-08479/San Bruno, California US-08848:The annual salary range for this position is $104,000.00-$202,000.00 Bentonville, Arkansas US-10735:The annual salary range for this position is $80,000.00-$155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...Option 2: 5 years’ experience in project management, program management, program operations, or related area.
Preferred Qualifications...
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