What you'll do
As a member of this user assistance team, you're responsible for the UA content of your scrum teams. This includes:
- Researching and defining terminology
- Editing user interface texts to ensure usability and that the texts conform to SAP’s standards
- Planning, researching, and writing the documentation (such as context-sensitive help, user guides) required by SAP’s customers. You will also be required to create product videos, and at times blog about a specific feature.
- Interactions with SAP’s customers, and partners on UA projects, where relevant
- Being the user's advocate on your scrum teams
- Help your teams move SAP's AI strategy forward
What you bring
- Technical writing experience is beneficial, but not required
- Excellent written and spoken English skills
- Knowledge of UA tools such as Ixiasoft, and SAP System documentation tools is beneficial
- Curiosity and creativity
Job Segment:Technical Writer, Cloud, ERP, User Experience, PLM, Technology, Management